Shipping

We know you can’t wait to get hold of the beautiful pieces you’ve been eyeing off in our CS Inclusive Collections. That’s why we pack and ship all online orders within 24 hours of receiving your order from Monday to Friday during business hours, and excluding public holidays. If you order on the weekend or on an Australian holiday we will ship your order the very next business day. Tracking information will be provided for all orders.

Delivery Rates

All delivery and shipping charges are quoted in Australian dollars and are flat rate fees. All shipping options come with full parcel tracking.

AUSTRALIA

Australian orders are shipped either:

·       Standard $10.00 (2-7 business days) or

·       Express for $15.00 (1-2 business days).

Australian orders valued over AUD$150.00 will receive free shipping using standard shipping services.

 

INTERNATIONAL

New Zealand orders can be shipped using:

·       Standard for $20.00 (5-12 business days) or

·        International Express for $30.00 (3-9 business days).

·        If insurance is required, please contact us directly for a quote and note that extra charges will apply.

·        The customer must be responsible for any import duties or taxes applicable on the international parcel.

New Zealand orders valued over AUD$150.00 will receive free shipping using Australian Post International Standard to New Zealand.

All other international orders will be shipped using:

·        United Kingdom (UK): DHL Express for $50.00 (1-4 business days)

·        USA and Canada: DHL Express for $50.00 (1-4 business days)

·        If insurance is required, please contact us directly for a quote and note that extra charges will apply.

·        The customer must be responsible for any import duties or taxes applicable on the international parcel.

Please note: Your order will only be shipped once payment and delivery details have been approved. Please ensure you double check your billing and shipping address when placing an order to avoid delays. Prices displayed on this website are inclusive of Australian Goods and Services Tax (GST). 

Tracking Your Order

Once your online order has been shipped, you will receive a shipping notification by email confirming the details of your order. This email will also include a tracking number and information on how to track your order.